Track Your Order


  • When your quick order we received successfully, we want to make sure you get your kitty cat friend’s cat products as quickly as possible.
  • Keep in mind when you are ordering any cat product or cat supply from Cats Pets Care shop, please double check you select the correct model, color, size or any other variations of cat products and cat accessories.
  • we can only make changes to your order within 24 hours after placing your order.
  • We are here to process your orders the whole seven days of the week, including weekends. your orders handling time can take up to 1 to 3 business days of ordering and shipped the next day after the processing day.


  • Cats Pets Care Official Order Confirmation will be emailed just after your purchase has been completed successfully.
  • Your order will receive you by the local post office or a local courier, depending on your location.our most orders will be delivered by your local post service so that the package will be received with your regular mail.


  • Please contact Us immediately via our contact us form if you want to change or cancel your order Because our order process and ship orders pretty keep in mind. Once our warehouse has processed your order, we will be unable to make any changes to it.
  • Any already shipped or packed orders can’t be canceled.
  • Our seasonal promotion demand is an all-time high for our every cat products & cat supplies due to the annual holidays that can affect delivery time, which is currently estimated to be between 14-40 days, depending on your county.

Hey! Cat lover, don't forget to feature in our cat family

  • When you receive your meow friend’s order, don’t forget to snap with your kitty and send it to us!


Thank you!